
San Jose State University
Connie L. Lurie College of Education
JMHANNA, M.S. Doctoral Student
Ed.D. Educational Leadership (Cohort 13)

Community College & Higher Education Focus
EDD-520 Organizational Change Class 1 Rise Design
Rise 360 build spec
Educational Organization Analysis
Lesson 2 of 8. Governed by Project Instructions Version 2 and the Course Design Standard (Hanna, 2026). Silent build, no audio. Block tags render in both the print spec and the on-screen artifact.
01 · DOCUMENT › HEADER BLOCK · standing header, not a Rise block
EDD 520 · Organizational Behavior and Change in Education
Educational Organization Analysis
Fall 2026 · Section 81 · 3 units
San José State University, Connie L. Lurie College of Education
Purpose and alignment
This lesson carries the Class 2 readings and the two deliverables they support: the organization selection milestone due September 14 at 4:30pm, and Assignment 1, the Educational Organization Analysis, due September 26 at 9am (San José State University, 2026). Three concepts carry the analytic weight. The first is diagnosis of an educational organization as an open system (Burke, 2023). The second is the persistence of organizational pattern across structural change (Burke, 2023). The third is the assessment of an initiative for context and culture fit (Gahagan, 2025).
A fourth body of material, the historical lineage of planned change practice, is introduced here at the presentation tier only (Burke, 2023). Its retrieval load is deferred to the lesson serving Assignment 2, where model critique is the graded task. Class 1 material from Burke (2023) and Gahagan (2025) returns in this lesson as distributed retrieval rather than as new presentation, per the encounter tier model (Hanna, 2026).
04 · TEXT › TABLE · PLO alignment · 3 col × 8 rows incl. headerProgram Learning Outcomes as published in the course syllabus
| Program Learning Outcome | Alignment | Where addressed |
|---|---|---|
| 1. Analyze the relationship between system structure and system behavior and propose structural changes | Primary | Sections 2 and 3 |
| 2. Compare and contrast strengths and limitations of research and scholarly literature | Primary | Sections 3, 4, and 5 |
| 3. Apply systemic leadership perspectives to complex challenges | Supporting | Sections 4 and 6 |
| 4. Apply validity, reliability, bias, and consequences to evaluate data quality | Supporting | Section 5 |
| 5. Analyze education policy and reform trends for equity | Limited | Section 4 |
| 6. Design and evaluate educational organizations for learner-centered practice | Not addressed | Deferred to later lessons |
| 7. Analyze political, social, and economic forces perpetuating opportunity gaps for BIPOC and other minoritized learners | Named as gap | Equity considerations |
Rating values: Primary, Supporting, Limited, Not addressed, Named as gap.
05 · TEXT › TABLE · course learning outcome alignment · 3 col × 7 rows incl. headerCourse Learning Outcomes, with the alignment note required by the chapter-title discrepancy
| Course Learning Outcome | Alignment | Note |
|---|---|---|
| CLO 1. Critically analyze foundational and contemporary theories of leadership, organizational behavior, and change | Primary | Burke Chapters 3 and 4 as printed are the history chapter and the theoretical foundations chapter |
| CLO 2. Evaluate how culture and social, political, historical, and cognitive factors shape leadership | Supporting | Syllabus names this Primary for Class 2. The assigned chapter numbers do not deliver it as Primary |
| CLO 3. Apply theories and change frameworks to authentic challenges | Supporting | Section 6 production sequence |
| CLO 4. Synthesize literature and experience into a leadership philosophy | Not addressed | Deferred |
| CLO 5. Critique structures, power, communication, and stakeholder relationships | Supporting | Syllabus names this Primary for Class 2. Delivered here through the differentiation and authority material |
| CLO 6. Demonstrate doctoral-level scholarly practice | Supporting | Citation discipline across all sections |
Encounter tier map
| Section | Tier | Concept | Count in lesson | Floor |
|---|---|---|---|---|
| Sections 1, 2, 4 | Presentation | All three load-bearing concepts | 3 each | 2 to 3 |
| Sections 1 through 5 | Retrieval | Open-system diagnosis | 5 direct plus bank | 8 to 12 |
| Section 3 | Retrieval | Pattern persistence | 2 direct plus bank | 8 to 12 |
| Section 4 | Retrieval | Context and culture fit | 3 direct plus bank | 8 to 12 |
| Sections 2, 4, 6 | Application and Production | All three load-bearing concepts | 2 each | 2 to 3 |
Direct in-lesson retrieval sits below the 8 to 12 floor for all three load-bearing concepts. The floor is met at course level and only at course level, through the recurring question bank in block 47, which draws across Lessons 2 through 8. If this lesson ships standalone rather than as part of the eight-lesson weekly sequence, it is below the retrieval floor and that is a validity defect, not a thin build (Hanna, 2026).
07 · DIVIDER › NUMBERED DIVIDER · section open
1 · Selecting the unit of analysis
08 · TEXT › PARAGRAPH WITH HEADING · the selection decisionThe decision due today
You select one educational organization and carry it through all three assignments. The selection is not administrative. It determines whether the analysis that follows is possible at all, and two of this week’s readings supply the test.
Burke (2023) holds that organizational boundaries are identified by following the energic and informational transactions of the system, not by accepting the names on an organizational chart. If you cannot trace the transactions, the unit is drawn too wide. Gahagan (2025) supplies the second constraint. Change outcomes are manifestations of particularity, and one-size-fits-all initiatives do not exist. A unit whose particulars you cannot observe cannot be analyzed, only described.
09 · LIST › NUMBERED LIST · the boundary test · 4 items- Name the candidate unit. State whether it is a school, a district, an institution, a division, a department, or a nonprofit agency.
- Trace one input, one throughput, and one output across its boundary. If you cannot name all three concretely, narrow the unit and repeat (Burke, 2023).
- Name three particulars you can observe directly: a documented decision, a published structure, and a stated value or policy (Gahagan, 2025).
- State what sits outside the boundary and therefore counts as external environment for the remainder of the semester.
Correct
B
Feedback
Size alone is not the test. Burke (2023) identifies boundaries by following energic and informational transactions. Where the transactions cannot be traced, the boundary has not actually been located, and the analysis has no system to describe.
Feedback
The traceable units are not the small ones. They are the ones where a specific transaction crosses a boundary you can name. Narrowing is the correction when tracing fails (Burke, 2023).
Accepted answers
particularity
Feedback
Particularity is the reason the single site is the right unit. It is also the reason a model imported from another institution cannot be assumed to transfer (Gahagan, 2025).
14 · DIVIDER › NUMBERED DIVIDER · section open
2 · The open-system diagnostic
15 · TEXT › PARAGRAPH WITH HEADING · the open-system frameThe frame that governs the analysis
Burke (2023) holds that any human organization is best understood as an open system, and that it is open because of its dependence on and continual interaction with the environment in which it resides. This is the opening frame for Assignment 1 and the source of the diagnostic questions that follow.
Burke (2023) states the change objective in four words: the objective for change is systemic. Because changing one part of a system affects other parts, a total system approach is required. Burke (2023) is also explicit about the limits of his own frame, holding that open-system theory is necessary to understanding organization change but not sufficient. That concession is the model for how you will state your own limitations in the analysis.
16 · INTERACTIVE › PROCESS · the organizational cycle · 4 steps · no audioThis is the technical vocabulary for describing an educational pipeline without relying on the pipeline metaphor.
17 · TEXT › TABLE · open-system characteristics as diagnostic questions · 3 col × 7 rows incl. headerEach characteristic converted into a question you answer about your selected unit
| Characteristic | What Burke (2023) claims | Diagnostic question for your unit |
|---|---|---|
| Environmental dependence | Openness consists in dependence on and continual interaction with the environment | What does your unit depend on that it does not control? |
| Coding | Organizations code environmental information selectively rather than using all available feedback | What data does your unit hold but not act on? |
| Steady state | The basic character of an organization tends to remain the same even as activity continues | What has not changed at your unit in five years? |
| Differentiation | Specialization and division of labor evolve as the organization grows | Which functions at your unit are specialized and separately housed? |
| Integration | Excess differentiation with inadequate integration and coordination produces silos | Which specialized functions at your unit do not coordinate? |
| Equifinality | The same goal is reachable from different starting points and by varied paths | What outcome at your unit is treated as reachable by one path only? |
Equifinality is attributed by Burke to von Bertalanffy (as cited in Burke, 2023). The input, throughput, and output cycle is attributed by Burke to Katz and Kahn (as cited in Burke, 2023).
18 · KNOWLEDGE › MATCHING · open-system characteristics · retrieval · no audioFeedback
Each condition is a diagnosis, not a complaint. Naming the characteristic converts an observation into an analytic claim you can support with the source.
Burke (2023) names three distinct failures. Excessive bureaucracy thwarts effort. Overly centralized control and authority bottle energy up. Power and authority so diffused that people work at cross-purposes dissipate effort entirely.
The three are not interchangeable. Centralization and diffusion are opposite conditions producing the same loss, and your unit will exhibit one or the other, not both in the same function. Burke (2023) turns the diagnosis into a leadership action: attention to the use of human energy allows leaders to change norms, rewards, and authority structures.
Correct set
Excessive bureaucracy; overly centralized control and authority; diffused power and authority
Feedback
Staffing level is not on the list. Burke (2023) locates the loss in structure and authority rather than in headcount, which is what makes the claim structural rather than a resource argument.
A regional public institution receives a state report showing a persistent completion gap in one student population. The report is circulated to the cabinet. Eighteen months later no program, policy, or schedule has changed, and the gap is unchanged.
Scene description, read by screen readers
A text-only decision point. No image, chart, or diagram carries any part of this scenario. All information required to choose is in the paragraph above.
Correct
Option A
The scenario, all three options, and all three consequences are stated in full in the visible text above. No content in this block sits behind an interaction, and the block requires no visual perception to complete.
Correct
B
Feedback
The claim is about the target. Burke (2023) also identifies culture and group norms as the systemic target, and holds that culture is not changed by addressing culture directly. The common misreading treats the sentence as a prohibition on individual-level work rather than as a statement about where change must arrive to count.
23 · DIVIDER › NUMBERED DIVIDER · section open
3 · Why the pattern holds
24 · TEXT › PARAGRAPH WITH HEADING · pattern and structureThe distinction that explains apparent change
Burke (2023) draws on Capra’s three criteria (as cited in Burke, 2023) to separate pattern from structure. Pattern is the configuration of relationships that determines a system’s essential characteristics. Structure is the physical embodiment of that pattern. A living system is open structurally and closed organizationally, meaning it exchanges components with its environment while its overall pattern remains the same.
This resolves the apparent contradiction your analysis will encounter. An institution can adopt new technology, launch new programs, reorganize divisions, and replace leadership, and a member of an affected population can still report that nothing has changed. Both accounts are accurate. Structure moved. Pattern did not.
25 · TEXT › TWO COLUMN WITH HEADING · structure against patternStructure
Open to change. Components are exchanged continuously. New programs, new systems, new personnel, new reporting lines. Highly visible and frequently announced. Burke (2023) holds that change and stability exist simultaneously in dissipative structures.
Pattern
The configuration of relationships determining essential characteristics. Burke (2023) holds that what rarely, if ever, changes is the pattern, even where strategy and structure do. Rarely visible, rarely announced, and rarely the target of an improvement initiative.
What rarely, if ever, changes is its pattern.
Burke, 2023, Chapter 4, Implications for Organizations and Organization Change. Page number required before submission.Accepted answers
organizationally
Feedback
Structural openness is what makes the institution look responsive. Organizational closure is what makes the experience of the affected population unchanged. The pair is the mechanism, not a paradox.
Cultural lock-in, retrieved from Class 1
Burke (2023) uses the term cultural lock-in in Chapter 4 as a back-reference rather than a definition. The definition sits in Chapter 2, where Burke quotes Foster and Kaplan (2001, as cited in Burke, 2023, p. 16). They define cultural lock-in as the inability to change a corporate culture even in the face of clear market threats, produced by the gradual stiffening of the organization’s invisible architecture and the ossification of its decision-making, control systems, and mental models.
Lock-in is therefore not a synonym for resistance. Resistance is behavioral and locatable in people. Lock-in is architectural and locatable in the decision systems themselves. Gahagan (2025) describes the same architecture from the higher education side, naming tenure, shared governance, and alumni and donor relations as the structures that keep autonomous decision-making and siloed work in place.
29 · STATEMENT › NOTE · caution on importing a corporate constructCultural lock-in is a corporate construct. Foster and Kaplan (2001, as cited in Burke, 2023) derived it from corporations failing to respond to capital markets. Gahagan (2025) argues directly that traditional change models do not serve higher education institutions well, because those models were designed for industries that neither favor nor expect shared governance in decision-making. Importing lock-in into a higher education analysis without addressing that objection leaves the analysis open to it.
Burke (2023) supplies the defense in the same chapter that supplies the term. He argues that institutions of higher education are tuition dependent, that distance learning competitors have called long-term institutional survival into question, and that traditions may not last unless colleges and universities adapt. That argument establishes market responsiveness as a live condition in higher education, which is what licenses the transfer. Make the argument explicitly or choose a different term.
Correct
C
Feedback
The reference list records what you read, not what you encountered. Option A claims a reading you did not do. Option B removes attribution from the person who actually made the claim.
31 · DIVIDER › NUMBERED DIVIDER · section open
4 · Scrutinizing for context and culture fit
32 · TEXT › PARAGRAPH WITH HEADING · fit as an obligationEssential Practice 1
Gahagan (2025) states that every change must be assessed for context and culture fit, and devotes Chapter 3 to the practice. The obligation is prior, not concurrent. Leaders scrutinize before announcing, because an initiative that appears out of place in the institutional environment can be invalidated by the people expected to carry it out, after which reversing the narrative is close to impossible.
Gahagan (2025) also warns that fit assessment only appears to be a technical exercise. Which criteria an idea must pass, whose input is sought, whose is not, and who is authorized to set the portfolio are all human choices, which makes the assessment a human-centered exercise rather than an objective screen.
33 · LIST › NUMBERED LIST · the three fit activities · 3 items- Align the initiative with the institution’s mission, vision, and values (Gahagan, 2025).
- Orient the initiative within the organization’s portfolio of strategic priorities (Gahagan, 2025).
- Consider the context and culture factors that affect the initiative (Gahagan, 2025).
Four categories, attributed by Gahagan to Kezar (as cited in Gahagan, 2025)
| Category | What it covers | Example Gahagan supplies |
|---|---|---|
| Social, political, and economic trends | Outside stimuli that inspire or hinder change at the institution | Federal financial aid reform as an inspiring force, state prohibitions on DEI work as a hindering one |
| Sector interdependence | The web of accreditors, associations, foundations, and agencies the institution must answer to | Quality assurance frameworks and funding relationships that must be sustained |
| Quirks of the academy | Structures built to protect the sector against external influence | Higher education as a loosely coupled professional bureaucracy with shared governance and distributed authority |
| Institution-specific culture | The covert elements: assumptions, norms, institutional history, shared language | What people spend time on, how information travels, and the metaphors used to describe the institution |
Elaboration tier. Nothing in these panels is required for any knowledge check, scenario decision, or graded artifact in this lesson.
Feedback
The fourth is the one most often missed. Gahagan (2025) holds that the invisible components of culture, including shared language and the metaphors people use, are the most critical factors helping or hindering change.
Correct set
Items 1, 2, and 4
Feedback
Competitor adoption is not one of the questions, and the omission is deliberate. Gahagan (2025) holds that one-size-fits-all initiatives do not exist, which makes another institution’s adoption evidence about that institution rather than about yours.
39 · DIVIDER › NUMBERED DIVIDER · section open
5 · The lineage you will critique
40 · TEXT › PARAGRAPH WITH HEADING · presentation tier onlyIntroduced here, assessed later
Burke (2023) holds that organization change is as old as organizations themselves, and that the field studies planned change specifically even though unplanned change is the more common case. The traditions below are presented here so the vocabulary is in place. Their retrieval and critique load belongs to the lesson serving Assignment 2, where applying and critiquing models for change is the graded task (San José State University, 2026).
Two entries carry forward into this week’s analysis regardless. Burke (2023) reports that the Hawthorne studies found no cause-and-effect relationship between working conditions and productivity, and that the assumed causal link between illumination and output did not hold, which is a caution against any claim that removing a barrier produces an outcome. Burke (2023) also reports Roethlisberger’s conclusion (as cited in Burke, 2023) that in work situations the meaning of a change can matter as much as the change itself.
41 · INTERACTIVE › TIMELINE · the planned change lineage · 6 events · presentation tier · no audioCorrect
B
Feedback
The one best way premise is the recurring failure across this lineage and it is the standard you will be held to in your own recommendation. Any proposal advanced as universally correct inherits the same weakness.
43 · DIVIDER › NUMBERED DIVIDER · section open
6 · Producing Assignment 1
44 · TEXT › PARAGRAPH WITH HEADING · the graded taskWhat is due September 26 at 9am
The syllabus specifies four requirements: analyze the organizational culture and structure of the selected organization, describe the organization and its context, examine leadership, stakeholders, communication patterns, and decision-making, and support the analysis with scholarly literature (San José State University, 2026). No rubric, page count, or source count is published. The sequence below meets the four requirements using only this week’s readings and the Class 1 readings.
45 · INTERACTIVE › PROCESS · the five analytic moves · 5 steps · no audioDraw 6 of 24. Concepts covered: open-system diagnosis, pattern persistence, context and culture fit, planned versus unplanned change, evolutionary versus revolutionary change, levels of change, first-order versus second-order change, organizational change capacity.
Spacing note
This is the only block permitted to recur in adjacent lessons, and recurrence is its function. The bank grows by roughly three items per lesson and draws across all prior lessons, which is the mechanism by which the per-concept retrieval floor is met across the semester rather than inside any single lesson (Hanna, 2026). Items from Class 1, covering Burke Chapters 1 and 2 and Gahagan Chapter 1, are in the bank for this draw.
Continue to Lesson 3 Destination: Lesson 3, Leadership Theory and Organizational Change
A Button block rather than a Continue block, because this advances a lesson rather than gating within one. The open question carried forward: Burke (2023) holds that where change is large in scale and transformational, leadership must come from the top of the organization. Gahagan (2025) holds that lasting change does not result from executive edicts, plans, and events. Lesson 3 adjudicates that disagreement.
49 · TEXT › PARAGRAPH WITH HEADING · AI operation and disclosure · table 2 col × 6 rows incl. header
AI operation and disclosure
| Item | Statement |
|---|---|
| AI may | Locate assigned passages, verify quoted strings against the source file, check citation form against APA 7, and check the analysis for internal contradiction |
| AI may not | Select the organization, produce the diagnosis, supply the evidence, draft the analysis, or generate a citation whose source has not been read |
| Must be disclosed | Any verification pass run against a source file, and any structural or citation check applied to a draft |
| Fade position | Prompt patterns adapted. Patterns are supplied for verification and citation audit. All analytic prompts are learner-authored |
| Closing retrieval | The cumulative bank in block 47 runs without AI assistance of any kind |
Fade values: prompts supplied verbatim, prompt patterns adapted, role prompts directed, all prompts learner-authored (Hanna, 2026).
50 · TEXT › PARAGRAPH WITH HEADING · accessibility · table 2 col × 6 rows incl. headerAccessibility
| Item | Provision |
|---|---|
| Caption path | Not applicable. This is a silent build. No audio or video block appears in the lesson, so WCAG 2.1 Success Criterion 1.2.1 is not engaged |
| Collapsed containers | One Tabs block, at block 35, carrying elaboration only. Its content is required by no knowledge check, scenario decision, or graded artifact in this lesson |
| Known platform gaps | Collapsed containers do not print in a published Rise course, which is why no load-bearing content is placed in one. Rise tables support column headers only, so every row label sits in the first cell as plain text |
| Text-equivalent paths | Block 21, the Scenario, is load-bearing and carries a full text-equivalent path stating the situation, all options, and all consequences. No image, chart, or diagram appears anywhere in this lesson, so no alt text is required |
| Learner-produced artifacts | Assignment 1 is submitted as a text document. No accessibility burden is transferred to the learner beyond APA formatting |
Equity considerations
This lesson supplies structured retrieval rather than directing learners to study on their own. That choice has a distributional consequence worth stating plainly, because the alternative is not neutral.
52 · STATEMENT › STATEMENT A · the standing equity claimThe same mechanism now repeats on AI. A course that directs learners to use AI without supplying the prompts converts prompt fluency into a performance advantage. Both are design choices that charge the institution’s omitted work to whichever learners can least afford it. Block 49 supplies the prompt patterns for exactly this reason.
The readings themselves supply a related finding. Gahagan (2025) holds that organizational change inevitably produces heterogeneous change journeys among faculty, staff, and administrators, meaning a single change is experienced unevenly across roles inside one institution. The same logic extends to learners inside one course.
54 · STATEMENT › NOTE · stated limitsStated limits
The learning science underpinning this design is drawn largely from undergraduate STEM classrooms and laboratory retrieval studies. No meta-analysis addresses asynchronous graduate learners studying in fragmented, interruption-heavy time. Effect size magnitudes in education meta-analysis are contested. No claim here asserts effect-size magnitude. Direction and mechanism only.
Two limits specific to this build. First, the syllabus chapter titles for Burke Chapters 3 and 4 do not match the printed chapter titles in the sixth edition, so this lesson is built to the assigned chapter numbers and the resulting CLO alignment is recorded in block 05. Second, page numbers are absent from all quoted material because the source extractions carry no pagination, with the single exception of the Foster and Kaplan definition, which Burke prints with its page number.
Application to dissertation research
Three of this week’s source concepts map to the dissertation with strong fit, one maps as a contested claim the design must answer rather than adopt, and one supplies a definition currently unsourced in the scaffold.
56 · TEXT › TABLE · concept mapping · 4 col × 6 rows incl. header| Source concept | Dissertation element | Strength of fit | Note |
|---|---|---|---|
| Differentiation without integration produces silos; diffused authority dissipates effort (Burke, 2023) | 1.2 Statement of the Problem; 5.5 Implications for Practice | Strong | Every link is structural. The argument does not depend on persuading anyone, which makes it independent of the testimonial strand |
| Pattern persists while structure changes (Burke, 2023) | 1.2 Statement of the Problem; 4.3 Structural Functionalism and Leader Inaction | Strong | Two sentences from one chapter support the claim, so it does not rest on a single line |
| Structural and political position enables or restricts access to information and actors (Gahagan, 2025) | 5.5 Implications for Practice; 5.6 Implications for Leadership | Strong | The pivot where a system condition becomes an individual constraint |
| The target for change is the system, not the individual (Burke, 2023) | 1.9 Delimitations, Limitations, and Assumptions | Contested | States the objection the design must answer. Quote it as a limitation rather than adopting it, then answer it with the structural proposal |
| Change must be appropriated by a critical mass and incorporated into patterns of interaction (Gahagan, 2025) | 1.7 Definitions of Key Terms | Moderate | Supplies a sourced definition for a term the scaffold currently leaves undefined |
Gap the sources expose
Neither text treats caregiving status as a category of organizational disenfranchisement. Burke (2023) lists the groups whose disenfranchisement has produced confrontational change strategies, naming unions, minorities, and the disabled. Student-parents are absent from that list. Gahagan (2025) reports eliminating equity gaps for age and gender and halving them for race and ethnicity at her own institution, and those four categories are the ones her account measures. Caregiving status is not among them.
The gap is therefore not that these authors disagree with the dissertation’s premise. It is that the category the dissertation is built on does not yet exist in either the change literature’s recognized taxonomy of disenfranchisement or in the equity metrics that higher education change practice reports against. That absence is a finding available to the literature review and it is stronger than a confirmation would be.
58 · TEXT › PARAGRAPH WITH HEADING · referencesReferences
Burke, W. W. (2023). Organization change: Theory and practice (6th ed.). SAGE Publications.
Gahagan, N. (2025). Essential practices for organizational change in higher education. Society for College and University Planning.
Hanna, J. M. (2026). Course design standard. Complete this entry before submission.
Hanna, J. M. (2026). Dissertation precis. Complete this entry from the precis before submission.
San José State University. (2026). EDD 520: Organizational behavior and change in education [Course syllabus]. Connie L. Lurie College of Education.
59 · STATEMENT › NOTE · note on secondary sourcesSources encountered inside the assigned readings are cited in as-cited-in form and are deliberately absent from the reference list above, because they were not read in the original. Those appearing in this lesson are Foster and Kaplan (2001), Katz and Kahn, von Bertalanffy, Capra, and Roethlisberger, all as cited in Burke (2023); and Kezar, as cited in Gahagan (2025).
Where a secondary source becomes load-bearing for the dissertation rather than for the coursework, it is retrieved and read in the original, at which point it moves into the reference list and the as-cited-in attribution is removed.
JMHANNA, M.S.